1. Information You May Choose to Provide
You may choose to provide information when requesting a renovation quotation or contacting RenoExpert. Depending on the form or enquiry, this can include your name, mobile or WhatsApp number, property type, renovation service, property details, estimated budget, expected start period and a description of your renovation requirements.
Please provide only information that is relevant to your enquiry. You are not required to send sensitive personal information through the website.
2. How Quotation and Contact Information Is Used
Information you enter is used to prepare the enquiry message you choose to send to RenoExpert and to discuss your renovation requirements, quotation request or next steps.
The current website does not operate a backend that receives or stores quotation-form submissions. When you submit a quotation form, your browser creates a WhatsApp message containing the completed fields and opens WhatsApp. You can review or change the message before sending it.
3. WhatsApp and External Services
RenoExpert uses links to WhatsApp for enquiries. When WhatsApp opens, your interaction is handled by WhatsApp and Meta under their own terms and privacy practices. RenoExpert does not control how those external services operate.
A message is delivered to RenoExpert only when you choose to send it through WhatsApp. You should review the message and intended attachments before sending.
4. Floor Plans, Photos and Other Attachments
The website does not currently include a file-upload system. After WhatsApp opens, you may voluntarily attach floor plans, photographs, measurements or reference images to support your renovation enquiry.
Only send documents and images you are authorized to share. These attachments are transmitted through WhatsApp rather than through a RenoExpert website upload system.
5. Website Technical Information and Cookies
The current website does not have Google Tag Manager, Google Analytics 4 or Google Ads conversion tracking installed. It does not currently use those services to collect visitor information, and RenoExpert does not intentionally set analytics or advertising cookies through this website.
Standard technical request information may be processed by the browser, hosting infrastructure or security systems needed to deliver and protect a website. This policy may be updated before analytics, advertising or additional website technologies are introduced.
6. Third-Party Links
The website may link to third-party websites or services. Their content and privacy practices are controlled by the relevant third party. Review their policies before providing information to them.
7. Data Security
RenoExpert takes reasonable care when handling information received in connection with an enquiry. No website, messaging platform or electronic transmission can be guaranteed to be completely secure. Consider the nature of the information before sending it through WhatsApp or another online service.
8. Policy Updates
This policy may be updated when the website, contact process or technologies used by RenoExpert change. The effective date shown on this page will be updated when material changes are published.
9. Contact RenoExpert
For questions about this policy or information you have sent to RenoExpert, contact us using the verified number below.